FREQUENTLY ASKED QUESTIONS

How do I place an order?​

You can order easily using our website. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.You can also easily make reorders afterwards by clicking the "reorder" button on any of your previously made orders. After clicking the "reorder" button the cart will open and you can change quantities or products.

Payment and Shipping

You can use all the major Credit cards/Debit Cards payment gate way links/UPI/COD. 

Shipping time will be confirmed on the order confirmation document. Shipping costs are dependent on your location and products on your order. You can easily change your shipping address on your account. You just need to login and click "my account" and "edit". You can also change the shipping address during the checkout process if you need. Just click "edit" below "shipping address".

Secure Ordering

Our web store is secured with SSL certificate. This means the information you input is encrypted and it will not be available for third parties.

Customer Care Service

If you have any query regarding our online store (tea blends, ordering, account questions, technical questions), please reach out to us at info@oneleafllp.com or you can also call us at +91 8929332878. We will be happy to assist you.